Help Center

We're sorry to hear you're running into a problem. To help us understand and resolve your issue as quickly as possible, please gather the following information before reaching out:

1. Describe the issue step by step, in as much detail as you can. What exactly is happening, and where in the app does it occur?
2. What were you doing immediately before the issue started?
3. Have you tried reinstalling the app? If so, did that make any difference?
4. What device are you using? Please also confirm the operating system (OS) and the version of that OS.

Once you have that information ready, send it over to us at support@bestchat.chat and our team will get back to you as soon as possible.