Help Center

During the sign-up process, bestchat.chat clearly presents all relevant information about your subscription — including the plan duration, the applicable charges, and when billing will begin. This information is displayed before you confirm your purchase so you can make a fully informed decision.

What you were shown at sign-up

Before completing registration, you were shown a full breakdown of the subscription terms: the length of any trial period, the price of the plan, the billing frequency, and the fact that your subscription renews automatically unless canceled beforehand.

A Welcome email was also sent to the address you registered with. This email contains a summary of your plan, the billing schedule, and step-by-step instructions for managing or canceling your subscription at any time.

Still have questions?

If you believe a charge was made in error or you have further questions about your billing history, our support team is happy to help. Reach out to us at support@bestchat.chat and we will look into it for you.